SHIPPING + RETURNS

SHIPPING

We can ship to virtually any address in the US. Note that there are restrictions on some products. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. You will receive tracking and can follow along with your order as it makes its way to you!

IN STORE PICK UP

We offer free in store pick up at our 2930 Magazine Street location in New Orleans. Customers will receive a notification within 24 -48 hours when their order is ready to be picked up.

RETURNS

Within 14 days of the purchase date, please email your return request to info@pippenlane.com and include your order number, the item(s) you wish to return and your phone number. Once your return request is received and approved, you will have 5 days to ship the item(s) back to us at 2930 Magazine st. New Orleans, La. 70115. Items must be unworn and unused, with all tags attached. 

Once your return is received, we will credit your original form of payment and email your receipt. Please allow 7-14 days for your refund to be processed. Original shipping charges are not refundable and customer must pay for return shipping.